Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly (name, email, phone, address), information generated during purchases (order history, payment method type — never full card numbers), and technical data (IP address, browser type, device) via cookies and analytics.
2. How We Use Your Information
We use your data to process orders and payments, send order confirmations and delivery updates via email and WhatsApp, personalise your shopping experience, send promotional emails (you may unsubscribe at any time), and improve our website and services.
3. Payment Data
We do not store card numbers. All payment processing is handled by Stripe (PCI-DSS Level 1 certified) and PayTabs. We only store a token reference for subscription or recurring use.
4. Data Sharing
We do not sell your personal data. We share data only with essential service providers: DHL and Aramex (delivery), Stripe and PayTabs (payments), Resend (transactional email), Google Analytics (anonymised usage data).
5. Data Retention
We retain your account data for as long as your account is active. Order history is retained for 7 years as required by UAE commercial law. You may request deletion of non-mandatory data at any time.
6. Cookies
We use essential cookies (session, cart), functional cookies (preferences), and analytical cookies (Google Analytics). You can manage cookie preferences via your browser settings. Disabling essential cookies will affect cart and checkout functionality.
7. Your Rights
Under UAE data protection law, you have the right to access, correct, or delete your personal data. To exercise these rights, email privacy@apmart.ae. We will respond within 10 business days.
8. Security
We use HTTPS encryption, access controls, and regular security audits to protect your data. Despite these measures, no system is completely secure.
9. Contact
For privacy enquiries: privacy@apmart.ae or +971 52 505 3425 (attn: Data Protection).
