Shipping Policy
Last updated: June 2026
Delivery Options
| Service | Coverage | Estimated Time | Cost |
|---|---|---|---|
| Same-Day Express | Dubai only | Within 4–6 hours | AED 25 |
| DHL Next-Day | UAE-wide | Next business day | AED 35 |
| Aramex Standard | UAE-wide | 1–2 business days | AED 20 |
| Free Shipping | UAE-wide | 1–2 business days | Free for orders ≥ AED 500 |
| Click & Collect | Dubai Silicon Oasis | Ready in 2 hours | Free |
Order Processing
Orders placed before 2:00 PM GST (Sun–Thu) are dispatched the same day. Orders placed after this cut-off or on Fri–Sat are processed the next business day.
International Shipping
We currently ship within the UAE only. International shipping is coming soon. If you are ordering from outside the UAE, please contact us for a custom quote.
Tracking
A tracking number and link are sent to your email and WhatsApp once your order is dispatched. You can also track orders from your account dashboard.
Failed Delivery
If delivery is unsuccessful, the courier will make one additional attempt. After two failed attempts, your order is returned to our warehouse and we will contact you to re-arrange delivery. A re-delivery fee may apply.